Refund Policy

---

Refund Policy

GEIUK LLC

Online Retail Sales & Services

Refund Policy for Home or Online Delivery of Products & Services Purchased online from our website https://www.geiuk.com)

GEIUK LLC, We Provide 30 Days Total Satisfaction Guarantee. Which entitles customer for a “Full Refund” for any product or service they purchase if they are not satisfied with the product, service or both product and service.

Any Product, obtained from the Website , (https://www.geiuk.com), can be returned to the Company inside Thirty (30) days by customer customer by submitting an “Online contact Request” form on https://geiuk.com or by contact “Customer Support Centre” contact@geiuk.com or calling 708 232-6997 Monday To Friday  10:00 AM to 05:00 PM Central Time Zone 

GEIUK LLC is committed to provide a professional and pleasant service experience to all its customers and we have a very transparent and customer friendly policy on refunds and cancellation of any products or services purchased through us. We will make every effort to resolve the issue. If you are still not satisfied with the same, we offer complete refund. 

1.  The standard time to process a refund is within 48 working hours of submitting a refund request. You should receive a return receipt with transaction ID as confirmation, however please note most banks take more time to credit the customer account after we have processed the same.

2.  All Products obtained from the Website appreciate Thirty (30) days. After 30 Days warrantee service, refund, replacement or repair will be directed to OEM for Online Services.

3.  Any Product or Service acquired from the Website can be returned to the Company just if the Product provided by the Company is harmed, damaged or the Product got is not the same as the Item that was requested.

4.  The User should guarantee that he/she doesn’t acknowledge the conveyance of any Product whose unique bundling is harmed or altered in any way.

5.  If customer has requested at home /office service appointment that can be cancelled 24 hrs before the schedule service request however customer can still claim refund in case customer is not satisfied after the service under Total Satisfaction Guarantee. 

6.  In the occasion if User, on expelling the bundling of the Item, finds the Product is harmed as well as blemished as well as is not the same as the Product that was requested, User might instantly contact the Company Customer Care about such harm or potentially imperfection as well as contrast and the Company might orchestrate the substitution of the Product or discount of cost of the Product alongside transportation charges, assuming any, gathered by the Company in the impossible occasion of the Company being not able supplant the harmed or potentially flawed Product. For any Refund or Exchange/Replacement of Product the pertinent arrangements of Refund and Exchange might apply as given in this.

7.  If there should arise an occurrence of Cancellation (Return/Replacement) of request after conveyance of the Product to User, the Company will mastermind get of the Product to be returned. Customer will help and participate completely to restore the Product with its manuals, booklets, guarantee card, adornments, complimentary gifts and pressing materials or whatever other thing which were conveyed to User along with the Product being returned. At the season of pickup, the User will be given affirmation of get by the Organization Logistical Partner. Client ought to hold the said affirmation and statement or item the same in all his/her future correspondences with the company in such manner. 

8.  Customer Can Initiate Refund or Cancellation by any of the following options; 

A.  Online Contact Request” form on  https://geiuk.com

B.  Send email to: contact@geiuk.com